Receptionist -Law Firm

Receptionist Vacancy-Law Firm-Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective

The holder of this position is the first point of contact for visitors and callers to the firm and shall maintain an organized, presentable, and welcoming office environment. He / she is responsible for professionally receiving guests, managing incoming and outgoing communications, and supporting general administrative tasks like filing, typing and printing of documents, when required. The position will report to the Relationship Manager

Liaising with : Conveyancing, Litigation, Commercial and Debt Recovery, Accounting, Finance & Admin departments.

Core Duties and Responsibilities

• Manage the Partners’ schedule, including meetings, travel, and correspondence.
• Receive visitors in a professional and courteous manner.
• Direct visitors to the appropriate offices or personnel.
• Respond to visitor and telephone inquiries efficiently and knowledgeably.
• Ensure the reception area, boardroom, and client waiting areas are always clean, organized, and professionally presented.
• Ensure visitors are served with refreshments.
• Answer, screen, and direct incoming telephone calls and make outgoing calls.
• Receive, register, and dispatch mail, deliveries, and documents.
• Ensure that correspondence and documents are filed into respective files systematically.
• Open new client files in coordination with the departments.
• Assist in document preparation and typing when requested.
• Assist in tea preparation and cleaning of the office in the absence of Office Assistant.
• Coordinate with the Office Assistant to ensure continuous upkeep of the front area.
• Any other duties as may be prescribed from time to time by the supervisor.

Job Specifications and Qualifications

Key Competencies