Customer service Jobs in Kenya

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Customer service • Kenya

Last updated: 1 day ago

Customer Sales Agent

InfluxKenya

Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working aro...Show moreLast updated: 30+ days ago

Service Delivery Manager Coordinator / Manager

Staff4MeKE

Quick Apply

Charged with ensuring the seamless delivery, maintenance, and enhancement of IT services in alignment with organizational goals, overseeing comprehensive service quality, client relationship manage...Show moreLast updated: 30+ days ago

Sales Rider (MTSR) - Eldoret & Kitale

M-GasKE

Job title : Sales Rider (MTSR) - Eldoret & Kitale.The Motorized Technical Service Technician plays a key role in supporting the organization's customer service and sales goals.The primary responsib...Show moreLast updated: 30+ days ago

Sales Consultant Nakuru

Rentokil InitialKE

Rentokil Initial is a Global services company employing over 45,000 colleagues across 84 countries.The Company is at the cutting edge of technology and innovation as it strives to protect people an...Show moreLast updated: 30+ days ago

Field Sales Representative Kitengela

Africa Talent Contours LimitedKE

Job title : Field Sales Representative Kitengela.Our client in the manufacturing sector is looking for a highly motivated & self-driven Sales Representative to join our sales team.This is an exciti...Show moreLast updated: 30+ days ago

Account Developer

NeptuneMultiple Regions, Kenya

Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a market leader in the NARTD non-alcoholic ready to drink m...Show moreLast updated: 2 days ago

Account Developer

Coca-Cola Beverages AfricaMultiple Regions, Other - Non-South African Location, Kenya

Assistant Sales Manager

China Mobile International LimitedKenya

Assistant Sales ManagerSouthern Africa RegionKenyaKenya SubsidiaryApply.Develop and execute sales strategies for exploring new customers and business opportunities of enterprise customers to maximi...Show moreLast updated: 30+ days ago

Professional Services Engineer, Kenya

Chronos ConsultingKenya

Our client is a leading provider of mobile internet optimization solutions that help telecom operators to improve network efficiency, speed and optimize video traffic. They are looking for a Profess...Show moreLast updated: 30+ days ago

Sales Associates

SnaphuntKenya

Opportunity to make a positive impact.Pitch and onboard targeted sellers to open accounts on Uluzon, effectively presenting the platform's benefits and sales potential. Train sellers / vendors on acco...Show moreLast updated: 16 days ago

Regional Sales Manager

Green Marble Recruitment ConsultantsKenya

Tertiary qualification is essential, with preference given to candidates holding a BSc in Mechanical or Chemical Engineering, or a BCom in Business Management or Marketing, or a similar relevant fi...Show moreLast updated: 17 days ago

Gorgias Technical Customer Service Representative

Wear The ShieldKE

Quick Apply

About the Job : Are you ready to take on a senior role with a rapidly growing E-Commerce brand?.We’re on the lookout for a top-notch Gorgias Technical Customer Service Representative to join o...Show moreLast updated: 30+ days ago

Officer, IT, BRAC Kenya Company Limited

BRACKenya

Career with BRAC International.BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 130 million people living with inequality and poverty globally...Show moreLast updated: 3 days ago

Quoting Coordinator

Move OneKenya

Process and review daily InTrack survey submissions to ensure quotes are delivered within agreed timelines.Proactively follow up with agents and vendors on all pending quotes; update status in syst...Show moreLast updated: 22 days ago

Medical Representative - CRM Eldoret

NovartisKE

Job title : Medical Representative - CRM Eldoret.Responsible for maximizing sales of designated company products in the assigned territory. This will be achieved through full coverage of target cust...Show moreLast updated: 30+ days ago

Remote Telemarketing Executive – Mortgage Magic™

JobspaddyKenya

Handle inbound and outbound customer calls in a professional and courteous manner.Provide information about our products and services to potential and existing customers. Upsell and cross-sell our s...Show moreLast updated: 30+ days ago

Group Chief Information Officer (CIO) - Kenya

Antal InternationalKenya

Group Chief Information Officer (CIO) - Kenya.Competitive Salary Package + Benefits.We are seeking a highly qualified and experienced Group Chief Information Officer (CIO) to lead the Group IT func...Show moreLast updated: 22 days ago

Customer Service Representative at Cigna

JobWebKenyaKenya

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40, employees who service over 80 million ...Show moreLast updated: 22 days ago

CUSTOMER CARE OFFICER

Q-Sourcing ServtecKenya

JOB TITLE : CUSTOMER CARE OFFICER.Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tan...Show moreLast updated: 22 days ago

Mapping Peace Structures and Their Impact on Social Cohesion in the Karamoja Cluster

American Friends Service CommitteeKenya

The Karamoja Cluster, spanning the borderlands of Ethiopia, South Sudan, Kenya, and Uganda, represents a geographically and culturally interconnected region characterized by historical pastoralist ...Show moreLast updated: 5 days ago

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Customer Sales Agent

InfluxKenya

30+ days ago

Job description

Customer Sales Agent

We are looking for Sales Customer Service agents from Kenya to join our growing team.

If you’re a curious, self-starter, and problem solver, we’re interested in hearing from you!

Responsibilities

Responsibilities include, but are not limited to :
Providing a high level of customer service to customers via inbound calls and emails
Thoroughly research and reply to requests with a high sense of urgency and professionalism
Ability to troubleshoot and communicate across multiple platforms
Proactive Sales, both to new and existing customers
Constantly evaluate customer experience and make suggestions to improve customer engagement / satisfaction
Meet or exceed KPIs such as response time and customer satisfaction scores

Benefits

Performance-based incentive

100% remote work

An international and diverse work atmosphere working with different cultures

Experience a culture where everyone belongs. Our team is committed to building an environment that nurtures kindness, creativity, and accountability.

About you?

Your communication style is clear and concise and you’re able to express good empathy and tone across both verbal and nonverbal communication

You have a knack for de-escalating for de-escalating hot interactions and escalations

Passion for helping others

Passion for learning and self-improvement

Committed to working in a full-time position

Someone who works with minimal supervision while still achieving or exceeding the targets set

Someone who is solution-driven while practicing self-directed learning

Internet and Device Requirement :

Internet Speed of 40-50 Mbps / Upload Speed - 30 Mbps

System : Windows 10 or more. 32 -bit Operation system.

RAM 8GB or more

Processors - Intel Core i5 or up.

Laptop Only (No Chromebook, Linux OS, or Desktop)

Wired headset

Quiet working environment