Customer service Jobs in Kenya
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Customer service • Kenya
Last updated: 4 days ago
About the Job : Are you ready to take on a senior role with a rapidly growing E-Commerce brand?.We’re on the lookout for a top-notch Gorgias Technical Customer Service Representative to join o...Show moreLast updated: 30+ days ago
Our client is a leading provider of mobile internet optimization solutions that help telecom operators to improve network efficiency, speed and optimize video traffic.
They are looking for a Profess...Show moreLast updated: 30+ days ago
We are looking for an experienced and highly motivated Key Account Manager (East / Central Africa) to join a team of experienced sales and business development professionals to deliver on commercial ...Show moreLast updated: 30+ days ago
LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets.
The company’s technology, infrastructure, agile production, and...Show moreLast updated: 30+ days ago
Join Our Team as a Customer Service Quality Assurance Specialist!.ABOUT US : Come be part of a premier e-commerce company dedicated to delivering outstanding customer experiences!.We are seeking a h...Show moreLast updated: 18 days ago
Charged with ensuring the seamless delivery, maintenance, and enhancement of IT services in alignment with organizational goals, overseeing comprehensive service quality, client relationship manage...Show moreLast updated: 30+ days ago
Job title : Sales Rider (MTSR) - Eldoret & Kitale.The Motorized Technical Service Technician plays a key role in supporting the organization's customer service and sales goals.The primary responsib...Show moreLast updated: 13 days ago
This experienced technician performs event services setup support, furniture arrangement, and preventative building maintenance.
Further, this technician performs general duties such as painting, li...Show moreLast updated: 30+ days ago
AMHARIC CUSTOMER SERVICE EXECUTIVE.Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, T...Show moreLast updated: 30+ days ago
Handle inbound and outbound customer calls in a professional and courteous manner.Provide information about our products and services to potential and existing customers.
Upsell and cross-sell our s...Show moreLast updated: 30+ days ago
Customer Service Representatives at R4Kenya
JobWebKenyaKenya The leading recruitment & training firm, specializing in the placement of candidates with clients around the world.Respond to customer inquiries via phone, email, chat, or other communication chann...Show moreLast updated: 30+ days ago
- Promoted
Field Sales Representative Kerugoya
Africa Talent Contours LimitedKE Job title : Field Sales Representative Kerugoya.Our client in the manufacturing sector is looking for a highly motivated & self-driven Sales Representative to join our sales team.This is an excitin...Show moreLast updated: 13 days ago
Gorgias Technical Customer Service Representative
Wear The ShieldKEQuick Apply
Head of Digital Banking - Kenya
Antal InternationalKenya Head of Digital Banking – Kenya.Competitive Salary Package + Benefits.Drive Sales, usage, profitability and growth of Digital Banking products for the Bank.
Ensure deployment of all Digital Banking ...Show moreLast updated: 30+ days ago
Professional Services Engineer, Kenya
Chronos ConsultingKenyaFull-time
Nanopore Account Manager, Africa
Oxford Nanopore TechnologiesKenyaFull-time
- Promoted
Customer Service Agent
LifebankKenyaFull-time
Customer Service Quality Assurance Specialist
TalentPop AppKEQuick Apply
Customer Sales Agent
InfluxKenya Influx provides customer service for brands and tech companies on-demand, 24 / 7, every day of the year (including holidays).
To achieve this, our operation consists of agents and managers working aro...Show moreLast updated: 30+ days ago
Service Delivery Manager Coordinator / Manager
Staff4MeKEQuick Apply
- Promoted
Sales Rider (MTSR) - Eldoret & Kitale
M-GasKEFull-time
Account Developer NEP(Garissa, Turkana and Mandera)
Coca-Cola Beverages AfricaNorth Eastern Province ( NEP), Other - Non-South African Location, Kenya Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent.
CCBA is a market leader in the NARTD non-alcoholic ready to drink m...Show moreLast updated: 4 days ago
Service Desk Team Lead
International Rescue CommitteeKenya The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by confl...Show moreLast updated: 30+ days ago
Facilities Technician II
Compassion InternationalKenyaFull-time
MEL Manager
International Executive Service CorpsKenya Implement the program’s approved MEL Plan in accordance with the developed including performance indicator reference sheets (PIRS).
.Ensure the accuracy and effectiveness of calculation methodologie...Show moreLast updated: 30+ days ago
Country General Manager
COREcruitmentKenya, Kenya East Africa - Catering & Food Services.Bilingual English & French required • •.An excellent opportunity has become available in East Africa with an established international catering & food services ...Show moreLast updated: 30+ days ago
QSSK-ASE-AMHARIC CUSTOMER SERVICE EXECUTIVE
Q-Sourcing ServtecKenyaFull-time
Sales Executive-Changan
InchcapeKenya Sales Executive is responsible for executing sales activities for Changan Brand that drive targeted Revenue, Profit and Market Share objective in Kenya.
The Job holder initiates sales activities bey...Show moreLast updated: 30+ days ago
- Promoted
Medical Representative - CRM Eldoret
NovartisKE Job title : Medical Representative - CRM Eldoret.Responsible for maximizing sales of designated company products in the assigned territory.
This will be achieved through full coverage of target cust...Show moreLast updated: 14 days ago
Remote Telemarketing Executive – Mortgage Magic™
JobspaddyKenyaFull-time
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Customer Service Representatives at R4Kenya
JobWebKenyaKenya30+ days ago
Job descriptionEducation : High school diploma or equivalent (required). An associate or bachelor’s degree in IT, Computer Science, or a related field (preferred). Experience : Previous experience in a customer service role, especially in an IT or technical support environment (preferred). Technical Skills : Basic understanding of IT systems, networking, software, and hardware. Familiarity with CRM and ticketing systems (e.g., Zendesk, Salesforce). Communication Skills : Excellent verbal and written communication skills with a focus on clarity and customer satisfaction. Problem-Solving : Strong analytical and troubleshooting skills with the ability to remain calm under pressure. Interpersonal Skills : Patience, empathy, and the ability to handle difficult situations professionally. Time Management : Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Job Description
The leading recruitment & training firm, specializing in the placement of candidates with clients around the world.
Responsibilities
- Customer Support : Respond to customer inquiries via phone, email, chat, or other communication channels in a prompt and courteous manner.
- Technical Troubleshooting : Assist customers with basic technical issues related to hardware, software, and other IT products. Escalate complex issues to the appropriate technical support teams when necessary.
- Product Knowledge : Maintain a deep understanding of the company’s products and services to provide accurate information and solutions to customers.
- Issue Resolution : Track and document customer issues using a ticketing system, ensuring all cases are resolved in a timely manner and follow-up is conducted as needed.
- Customer Education : Provide customers with guidance on product features, best practices, and troubleshooting steps to enhance their user experience.
- Feedback Collection : Gather customer feedback and communicate it to relevant departments to help improve products, services, and customer experience.
- Process Adherence : Follow company procedures and guidelines for customer service, including escalation protocols, privacy policies, and data protection regulations.
- Continuous Learning : Stay up-to-date with new product releases, industry trends, and advancements in technology to provide the best possible support to customers.
Qualifications