Property Maintenance Coordinator

Job Title : Property Maintenance Coordinator

Position Type : Full-Time, Remote

Working Hours : U.S. client business hours (with flexibility for after-hours emergencies or vendor scheduling)

About the Role :

Our client is seeking a Property Maintenance Coordinator to oversee the full cycle of property maintenance — from intake of tenant requests to vendor coordination and resolution tracking. This role ensures that tenant needs are addressed quickly, vendors are scheduled and managed efficiently, and property owners have confidence in the quality and timeliness of maintenance operations. You will serve as the central hub for all maintenance workflows, keeping properties safe, compliant, and well-managed.

Responsibilities :

Tenant Request Intake :

• Receive, log, and categorize 10–20 maintenance requests daily via phone, email, or portal.
• Document requests in property management software (Yardi, AppFolio, Buildium).
• Prioritize urgent issues (plumbing leaks, HVAC failures, safety risks) and escalate as needed.

Work Order Management :

Vendor Coordination :

Preventive Maintenance :

Compliance & Documentation :

Owner & Leadership Reporting :

What Makes You a Perfect Fit :

Required Experience & Skills (Minimum) :

Ideal Experience & Skills :

What Does a Typical Day Look Like?

A Maintenance Coordinator’s day revolves around keeping tenant maintenance needs resolved quickly and vendors accountable. You will :

In essence : you are the operational hub of maintenance, ensuring properties stay safe, compliant, and tenant satisfaction remains high.

Key Metrics for Success (KPIs) :

Interview Process :