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Printer Technician

GAP RECRUITMENT SERVICES LIMITEDNairobi, Kenya

5 days ago

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Job description

Job Title : Printer Technician

Location : Westlands, Nairobi

Reports To : Sales Director / Executive Office Manager

Gross Salary : KES 30,000 - 50,000

Employment Type : Full-Time

Company Overview :

Our client is a leading office supplies firm based in Westlands, Nairobi, specializing in reliable technology solutions that keep businesses running seamlessly. The company provides supplies, service, and repair of a fleet of HP LaserJet printers, ensuring clients experience minimal downtime and maximum productivity.

Job Summary :

We are seeking a skilled and proactive HP LaserJet Printer Technician to join the clients technical team. The role involves hands-on installation, maintenance, troubleshooting, and repair of HP LaserJet printers. The ideal candidate should be highly experienced in HP LaserJet models, capable of resolving issues quickly, and ensuring optimal performance of all devices .

Key Responsibilities :

Installation & Configuration :

Install and configure HP LaserJet printers and MFDs, ensuring proper network connectivity.
Integrate printers into workstation and network environments.

Diagnostics & Troubleshooting :

Diagnose and resolve hardware and software issues (paper jams, print quality problems, connectivity errors).

Utilize HP diagnostic tools and software for efficient problem resolution.

Repair & Preventive Maintenance :

Replace faulty parts (fusers, formatter boards, pickup rollers, maintenance kits).

Perform scheduled preventive maintenance to minimize breakdowns.

Parts & Inventory Management :

Manage spare parts and consumables inventory (toners, drums, maintenance kits).

Proactively reorder supplies to avoid shortages.

User Support & Training :

Provide hands-on support for users and resolve escalated printer issues.

Train staff on basic troubleshooting to minimize recurring problems.

Network & Technical Support :

Troubleshoot and resolve network printing issues (TCP / IP, print server conflicts, driver installations).

Liaise with IT teams on advanced network printing configurations.

Documentation & Reporting :

Maintain service logs, repair history, and maintenance schedules.

Provide reports on printer health, parts usage, and downtime analysis.

Qualifications & Experience :

Diploma / Certificate in Electronics, Telecommunications, IT, or related field.

HP Certification is a strong and added advantage.

2-3 years of proven hands-on experience with HP LaserJet printers is essential.

Strong track record working with a range of models such as HP LaserJet Enterprise M604 / M607 / 609 / 611 and HP LaserJet Pro 4103.

In-depth understanding of laser printing technology and electro-mechanical systems.

Solid knowledge of networked printing environments and print server configurations.

Valid drivers license for field service support.

Technical Skills & Competencies :

In-depth knowledge of HP LaserJet printer architecture, components, and error codes.

Proficiency with HP diagnostic tools and service utilities.

Strong problem-solving and analytical skills.

Excellent interpersonal and customer service skills.

Ability to work independently with minimal supervision.

High attention to detail and commitment to quality.

How to Apply :

Interested and qualified candidates are invited to submit their CV and cover letter, clearly indicating their current and expected salary, through our Careers Page.

For inquiries, contact : +254 784 155 512

Application Deadline : 30th September 2025

Only shortlisted candidates will be contacted.

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Technician • Nairobi, Kenya

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