Virtual Assistant (Orthodontics)

The Virtual Assistant (Orthodontics) will play a key role in supporting our client's practice by handling insurance processing, patient coordination, aligner monitoring, and light marketing and administrative tasks.

This position is perfect for someone who excels in a dynamic orthodontic environment and enjoys creative, digital responsibilities such as managing social media or updating the website.

Job Responsibilities

Orthodontic insurance management

• Accurately and promptly verify orthodontic insurance benefits
• Submit and monitor insurance claims to ensure timely payment and proper documentation
• Follow up on unpaid or denied claims, addressing and resolving any discrepancies
• Record insurance payments and reconcile financial ledgers as necessary

Patient Communication and Customer Service

Remote Aligner Monitoring

Light Marketing, Website, and Google Profile Management

Requirements

Preferred

Minimum Technical and Work Environment Requirements :

Benefits