We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and optimizing staffing levels to maintain service standards across all channels. This role requires strong analytical skills, attention to detail, and the ability to respond quickly in a fast-paced environment.
Responsibilities
Requirements
Workforce Management Real Time Specialist • Tatu City, Kiambu County, KE
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