Marketing Officer

Marketing Officer Vacancy- Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities

• Develop and implement marketing and business development strategies and activities while keeping an active presence of execution of the firm’s revenue against the strategic plan.
• Conduct market research and analysis to identify potential clients, new business opportunities, and trends in the legal industry.
• Identify and attend industry events, conferences and seminars to promote the firm and generate leads.
• Build and maintain relationships with existing & potential clients and other stakeholders.
• Develop and implement digital marketing initiatives and online platforms including regularly updating the website.
• Identify new and follow up business opportunities for the Firm.
• Contribute to development of business plans and work with Partners to execute Business Development initiatives.
• Develop RFQs and RFPs and make presentations as needed through the entire process.
• Keep abreast of industry news for opportunities.
• Collect, monitor feedback and maintain a high degree of client satisfaction.
• Identify opportunities for thought leadership and other marketing and campaign ideas to increase brand awareness within the practices.
• Serve as point of contact during and for various office events e.g events, conferences, tournaments, sponsorships, hybrid events etc
• In charge of client handling and resolving of complaints, receiving and analysis of feedback and delighting clients in response to their needs.
• Track complaints from the Firm’s clients to resolution.
• Any other duties as assigned.

Job Specifications and Qualifications

Key Competencies