Operations Specialist (Data Analyst, App Operations, Email Marketing)

Job Title : Operations Specialist (Data Analyst, App Operations, Email Marketing)

Job Type : Full-time / Remote

Work Hours : PST

Job Overview :

We’re helping our client find an Operations Specialist who is highly analytical, deeply technical, and comfortable owning the intersection of data analytics, app operations, lifecycle marketing / CRM, and finance. In this role, you will be a go-to operator for pulling and analyzing data across multiple sources, translating insights into action, and helping optimize how app and marketing systems run day-to-day while supporting reporting and special technical projects across departments.

You don’t need to be a software developer, but you must be very tech-forward, an SQL expert, and able to work confidently across different databases, tools, and platforms.

Responsibilities :

Data Analytics + Business Insights

• Pull, analyze, and interpret data from multiple sources to drive decision-making across the business
• Write and optimize SQL queries to extract insights and create reporting structures
• Build dashboards, metrics, and recurring reporting (funnels, cohorts, retention, CAC / LTV, conversion, churn, etc.)
• Identify trends and opportunities, and recommend data-driven improvements across product, growth, and operations
• Ensure data quality and consistency across tools (events, attribution, CRM tracking, affiliate tracking, etc.)

App Operations

Email Marketing / CRM (MoEngage)

Platform Ownership + Operational Excellence

Tools & Platforms You’ll Work With

What Success Looks Like (First 90 Days) :

Requirements

Must-Have :

Nice-to-Have :