Job Purpose

The HR Officer is responsible for supporting day-to-day HR operations, ensuring compliance with Kenyan labor laws, coordinating recruitment, overseeing employee relations, managing HR documentation, and supporting the overall HR strategy to foster a productive and positive work environment.

Key Responsibilities

1. Recruitment & Selection
   • Coordinate the full recruitment cycle: job postings, CV screening, interviewing, and onboarding.

Upon request prepare employment contracts in line with the Employment Act of Kenya.

• Maintain a talent pipeline and support workforce planning.

HR Administration

• Maintain accurate and up-to-date employee records (digital and physical).
• Prepare HR reports (headcount, leave balances, overtime, turnover, disciplinary actions).
• Manage employee files, payroll input, and statutory deductions (NSSF, NHIF, PAYE).
• Support conflict resolution and disciplinary processes in compliance with Kenyan labor laws.
• Promote a positive workplace culture and staff welfare initiatives.

Employee Relations

Facilitate grievance handling and provide guidance to employees and supervisors.

Performance Management

• Support implementation of performance management systems (KPls, appraisals).
• Track performance improvement plans (PIPs).
• Assist department heads in ensuring performance protocols are followed.

Learning & Development

• Identify training needs and help coordinate internal and external training.
• Keep training records and evaluate training effectiveness.

Support audits, compliance checks, and implementation of HR standards.

Enforce disciplinary procedures consistently.

1. Welfare, Health & Safety
   • Manage staff welfare programs, leave management, and absenteeism tracking.
   • Support health & safety initiatives in collaboration with HSE teams.
   • Manage medical insurance updates and staff claims where applicable.

Qualifications & Minimum Requirements Education

• Bachelor's degree in Human Resource Management, Business Administration, Social Sciences, or related field.
• Professional HR certification (e.g., CHRP-K, Higher Diploma in HRM) is highly preferred.

Experience

4-6 years of HR generalist experience in Kenya.

• Experience in recruitment, HR administration, employee relations, and labor law application.

Experience in FMCG is a must.

Skills & Competencies

• Strong knowledge of Kenyan labor laws (Employment Act, Labour Relations Act, OSHA, WIBA).

Excellent communication and interpersonal skills.

High integrity, confidentiality, and professionalism.

Strong organizational and reporting skills.

• Proficiency in MS Office and HRIS systems.

Personal Attributes

• Attention to detail.
• Ability to work independently and handle multiple tasks.
• People-centric and approachable personality.
• Problem-solving and conflict-resolution ability.

Key Performance Indicators (KPls)

Recruitment turnaround time.

• Accuracy and timeliness of HR reports.

Compliance with labor laws and internal HR policies.

Employee satisfaction and engagement scores.

Efficiency in leave management and payroll input

HR Policy & Compliance

• Ensure organizational HR policies comply with the Employment Act, OSHA, and other applicable laws.