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Office Administrator & Sales Associate Vacancy-Mombasa

Office Administrator & Sales Associate Vacancy-Mombasa

Emerge Egress ConsultingMombasa
30+ days ago
Job description

Office Administrator & Sales Associate Vacancy-Mombasa

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities

  • Handle and follow up on enquiries via calls, emails and digital platforms.
  • Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
  • Welcome visitors and direct them to the appropriate department.
  • Attending events, trade shows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
  • Generate leads and follow up on prospects.
  • Qualify leads and generate quotes or proposals, invoices etc
  • Onboarding new clients, preparation of client service contracts.
  • Driving brand awareness across various platforms and preparation of reports on analysis, research and reach.
  • Coordinating the creation and delivery of marketing materials and content.
  • Brainstorm and conceptualize proposals for clients.
  • Keep abreast of competitor activity and market trends.
  • Promoting the company’s existing service offerings and introducing new products and services to the market.
  • Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company’s marketing goals.
  • Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
  • Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback / complaints.
  • Compiling of individual sales report as per the company requirements.
  • Preparing weekly activity reports, petty cash , operation reports as required.
  • Liaising with clients, suppliers and other stakeholders as required.
  • Ensuring that the office operations and resources are at optimal at all times.
  • Any other duties as assigned.

Key Competencies

  • Great interpersonal skills.
  • Persuasion and Negotiation skills.
  • Results Oriented.
  • Outstanding written and verbal communication skills.
  • Exceptional organizational and time management skills.
  • Strong crisis management skills
  • High Integrity.
  • Job Specifications and Qualifications

  • Diploma / Bachelor's degree in Communication, Sales & Marketing, Business Administration or a related field.
  • At least 2 years’ work experience.
  • Proficiency in Microsoft Office Suite
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