Job Purpose To oversee end-to-end export operations, procurement, packhouse activities, quality assurance, logistics, shipping, and customer fulfillment while ensuring operational excellence and profitability. Responsibilities Procurement Source quality produce. Manage supplier relationships. Negotiate pricing. Quality Assurance Ensure export quality. Coordinate inspections. Maintain certifications. Packhouse Operations Supervise grading. Packing. Cold chain management. Inventory. Logistics Shipping schedules. Freight booking. Export documentation. Customs coordination. Operations Planning Production planning. Shipment scheduling. Risk management. Cost optimization. Team Management Supervise operations staff. Performance management. Training. Safety compliance. Qualifications Bachelor's Degree in Supply Chain, Agribusiness, Logistics or related field. 5+ years export operations experience. Fresh produce industry experience. Skills Supply Chain Cold Chain Management Logistics Export Documentation Leadership Planning Problem Solving KPIs On-time shipment rate Order fulfillment accuracy Product rejection rate Operational costs Inventory accuracy Customer satisfaction Benefits of working with us: Competitive salary based on experience and qualifications. Performance-based bonuses. Opportunities for professional development and training. Career growth within a fast-growing export company. Exposure to international markets and global trade. Supportive, innovative, and collaborative work environment. Core Values Expected: Integrity and professionalism. Customer-first mindset. Accountability and ownership. Teamwork and collaboration. Innovation and continuous improvement. Excellence in execution. Respect for diversity and inclusion. Commitment to quality and food safety. Sustainability and ethical business practices. Compliance with company policies and international export standards.
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OPERATIONS MANAGER • Nairobi, Kenya