Individual Consultants - Long Term Agreement for Services on : Social and Behaviour Change - Capacity Building

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1. BACKGROUND / RATIONALE

To ensure the delivery of quality and innovative SBC at scale, there is a need to identify existing SBC capacities among UNICEF staff, partners and governments, as well as gaps and learning needs, ultimately informing capacity development priorities and guiding the development or improvement of tailored initiatives and products.

Beyond individual skills mapping, analysis and planning and, the development and implementation of capacity development initiatives, it is also important to assess if the environment in which individuals deploy their SBC skills is adequate, or if there are structural or financial bottlenecks that need to be overcome.

This Long-Term Arrangement for Services (LTAS) will provide UNICEF with a pool of individual consultants who can support SBC capacity development initiatives, across the different levels of the organization and across continents. The arrangement will enable teams to request training, workshops, individual and institutional assessments, tailored strategies and guidance to map, analyse and improve existing SBC skills. It also creates a mechanism to maintain shared learning through communities of practice, case studies, knowledge products, and peer-to-peer mentoring and learning. By securing this specialised expertise, UNICEF SBC teams can integrate SBC capacity development more consistently across programmes, identify capacity development priorities, promote standardized tools and trainings and tailor plans to ensure teams can implement high-quality SBC at scale.

Selected consultants will be eligible for a long-term agreement contract to provide on-demand technical support to UNICEF Centers of Excellence (CoE) and possibly to COs and to other UN agencies. LTASs are non-binding arrangements that do not constitute a commitment to acquire a consultant’s services.

2. PURPOSE OF ASSIGNMENT

The purpose of this Terms of Reference (ToR) is to establish LTASs with multiple rostered individual consultants that give UNICEF reliable access to specialised support in SBC capacity development. The arrangement ensures that CoE and CO teams can draw on consistent expertise to support institutional capacity assessments, individual and team SBC skills mapping, analysis and planning and, the development and delivery of capacity development initiatives.

3. SCOPE OF WORK

The individual consultant is required to apply their knowledge, international standards, best practices, and previous experiences, supplemented by relevant data and studies, to the task. In collaboration with UNICEF teams, the consultants will provide support as requested. The consultant will carry out the following activities as well as any other activities deemed necessary to successfully complete the task :

• Institutional capacity assessments to ensure the delivery of quality and innovative SBC at scale : Consultants will analyze available demand promotion, SBC or RCCE strategies and frameworks among government entities to assess the strategic needs of a country or entity. They will map relevant bodies and stakeholders in charge of developing, implementing and monitoring SBC / RCCE strategies and plans, as well as reporting lines to determine if they are fit for purpose. By doing so, they will identify structural bottlenecks –including financial- and opportunities to support the development of tailored institutional recommendations and way forward.
• Individual and team SBC skills mapping, analysis and planning : Consultants will support UNICEF in mapping and analyzing individual and teams’ Social and Behaviour Change capacity development needs, both externally and internally, considering complimentary in-house skills that could be leveraged by SBC teams. Based on the identified capacity development needs and exiting tools, they will support the co-creation of tailored capacity building strategies and plans that include monitoring, evaluation, and iteration components.

Consultants will need to get acquainted with the UNICEF SBC Skills mapping tool. The multilingual, offline skills mapping tool is available here. The online generic survey that can be duplicated, then adapted to other contexts is available here. The consultant will be able to request access once the assignment starts.

Before starting any initiative, consultants will need to get acquainted with the existing capacity development resources to ensure alignment and avoid overlaps. All the resources are available in the SBC Capacity Development Repository and the Agora SBC Learning Channel, these include :

4. RESPONSIBILITY OF CONSULTANT(S) :

5. RESPONSIBILITIES OF UNICEF :

6. DELIVERABLES

S. No.

Work Assignment Overview

Deliverables–Outputs

SBC institutional capacity assessment (internal and external)

Stakeholders mapping, analysis of reporting lines, analysis of bottlenecks -including financial- and opportunities. Final assessment with tailored institutional recommendations and way forward (for each organization, 15–25 pages core narrative + annexes).

SBC Skills mapping

Data collection tool –including translations if need be-, digital visualization of findings –dashboard-, gap report with findings, annexes, and programme recommendations (actionable insights). (25-30 pages + annexes)

Co-development of tailored capacity development strategies and plans

Detailed co-creation agenda including materials, participant list, and expected session outputs.Tailored capacity development strategies and / or plans including monitoring, evaluation, and iteration components. (15–25 pages core narrative + annexes)

Development and delivery of 5 days hands-on training.

Training agenda, modules, materials, participant list, and session outputs.

Post training evaluation and report including recommendations. (12–15 pages core narrative + annexes)

Development and delivery of foundational core skills or thematic self-paced online training. (6–10 modules × –3 hours each, spread over 4–8 weeks)

Training agenda, modules, materials, session evaluations, final evaluation.

Feedback survey (max. 5 questions)

Development or improvement and delivery of experimental, simulation-based 5 days training including hackathon, behavioural insights simulation and role plays.

Training agenda, modules, materials, participant list, and session training evaluation and report including recommendations. (12–15 pages core narrative + annexes)

Delivery of SBC capacity development Webinar : Remote knowledge sharing session of max. on SBC related topics to strengthen peer-to-peer learning, experience sharing and practitioners case clinics.

Webinar content, slide deck, participant log, and recording.Feedback survey (max. 10 questions)

Development or improvement and delivery of 10-days Training of trainers : Develop tailored tools, guidelines and training materials –including innovative, engaging multimedia format.

Original tools, guidance and training materials.Learning assessment and post training evaluations. (12–15 pages core narrative + annexes)

Development and / or improvement of in-service and post-service curricula for 10-days trainings.

Trainers’ agenda, participants' agenda, modules, evaluation including recommendations for iteration. (12–15 pages core narrative + annexes)

10

Facilitation and coordination peer-to-peer learning initiatives and mentorship programmes (10 monthly sessions over one year)

Agenda, modules, materials, mentors' database, mentees database, sessions outputs, monitoring framework.

Annual report of achievements (12–15 pages core narrative + annexes)

11

Development of quarterly newsletters : Email newsletter to share updates, evidence, and best practices for SBC.

Email Newsletter comprising a range of 15-20 articles each

12

Knowledge Management : Monthly management of SharePoint site to capture, organise, and share insights across teams for collective learning.

SharePoint Site Maintenance Report

8. TRAVEL

Consultants may need to travel to UNICEF offices for on-site or in-country support. Consultants will need to make their travel arrangements and will be reimbursed for travel costs and subsistence allowance in line with and limited to those payable by UNICEF.

The payment of travel costs shall be limited to economy class air travel, regardless of the length of travel. Airfare and terminal expenses will be paid upon completion of each duty travel against the invoices.

9.   ESTIMATED DURATION OF LTAS

The Long-Term Agreement will be for a duration of three years. The initial period would be for two years with an option for renewal for a subsequent year on the same rates, terms and conditions, subject to satisfactory performance evaluation and continuing need for the service. The services of the individual consultants selected under the LTAS would also be made available to other UN agencies, UNICEF Regional and Country offices.

QUALIFICATIONS / SPECIALIZED KNOWLEDGE / EXPERIENCE / LANGUAGE SKILLS REQUIRED Advanced university degree (master's or higher) in a social and behavioral science, including sociology, anthropology, communication studies, psychology and / or related field is required.

Demonstrated experience in individual and institutional Social and Behaviour Change capacity development.

Strong analytical skills with the ability to interpret qualitative and quantitative data and translate findings into practical recommendations for programmes.

Hands on experience in co-development of tailored capacity development workshops.

Experience designing and delivering capacity building activities such as trainings, workshops, simulations, or webinars for technical and non-technical audiences.

Demonstrated ability to produce high quality written outputs including analytical reports, dashboards, strategies, and case studies.

Experience working with or supporting UN agencies, humanitarian organisations, or development programmes is an asset.

Strong understanding of social and behaviour change (SBC) programmatic, analytical and monitoring frameworks.

Ability to manage multiple workstreams, coordinate with diverse stakeholders, and deliver outputs under tight timelines.

Fluency in English required; knowledge of additional UNICEF regional languages is an advantage.

11. TECHNICAL EVALUATION CRITERIA (WITH WEIGHTS FOR EACH CRITERIA)

The selection of consultants for the LTA will be based on technical evaluation and financial offers in the ratio of 80 : 20 . The criteria for technical evaluation will be as follows :

Marks

Min

Max

1. Cover Letter – Explaining the motivation for applying and explaining how the qualifications and skill set of the candidate are suitable for this position.

10

2. Relevant educational qualifications of the candidate.

10

20

3. Relevant work experience (detailing examples)

35

50

TOTAL TECHNICAL SCORE

The minimum overall qualifying score is 50. Only those candidates who meet the overall qualifying marks of 50 and score the minimum cut-off in each of the above sub-criteria, including the interview, will be considered technically responsive, and their financials will be opened.

50

80

Financial Score

The maximum number of points will be allotted to the lowest price proposal that is opened and compared among those candidates which obtain the threshold points in the evaluation of the technical component. All other price proposals will receive points in inverse proportion to the lowest price.

All candidates’ financial proposals should indicate the cost per deliverable as per table 6 and the total lump sum for the entire assignment. Daily rates should not be included.

20

GRAND TOTAL

100

12. FINANCIAL PROPOSAL :

The application to be submitted through the online portal should contain four separate attachments :

Without all the above 4 documents your application will be considered incomplete and invalid and will not be considered further.