Operations BI Analyst (Nairobi, Kenya)

About Us

We believe that all children should be given the chance to reach their full potential. However, more than 600 million children in the world do not achieve foundational skills like literacy and basic numeracy – despite the majority of them going to school.

At EIDU, we are creating the next-generation EdTech platform for children who lack access to high quality education that all children deserve. We currently serve over 700,000 students in Kenya, Nigeria, and Pakistan and are aiming to serve tens of millions within the next few years. In a year-long randomised control trial conducted by external researchers, midline results indicated that learners that used EIDU advanced their skills 58% faster. We also have fascinating projects with leading technology companies to further enhance learning outcomes through AI.

EIDU is funded by well-known development agencies, foundations, and impact investors and we are about to scale our programme rapidly through partnerships with governments.

With a mission like EIDU’s, diversity of thought and background within our team is crucial. We value those who can bring diverse perspectives to our platform and help us provide high-quality education to as many children as we can across the globe.

If you’d like to learn more about us, visit our website at eidu.com or watch our two-minute video.

About the role

We are seeking an Operations BI Analyst to form an integral part of our Research, Learning and AI team and work closely with our Operations team. The Operations Department at EIDU is dedicated to strategically enhancing education in both public and private schools through the effective rollout of EIDU’s Digital Learning Programs. You will be responsible for identifying inefficiencies, optimizing processes, and informing strategic decisions. You will collect and analyze data from various sources, using tools to create dashboards and reports, and communicating actionable insights to leadership.

What you will do:

• Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.

• Develop and maintain dashboards and reports using BI tools (e.g., Power BI, Tableau, Metabase, Looker).

• Collaborate with cross-functional teams to understand data needs and deliver insights.

• Monitor key performance indicators (KPIs) and provide regular updates to stakeholders.

• Support forecasting, budgeting, and strategic planning through data analysis.

• Ensure data accuracy, integrity, and consistency across systems.

• Automate reporting processes to improve efficiency and reduce manual work.

• Conduct ad-hoc analyses to support operational initiatives and decision-making.

What you should bring:

• Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.

• 5+ years of experience in BI, data analysis, or operations analytics.

• Proficiency in SQL and BI platforms (e.g., Power BI, Tableau, Qlik).

• A deep understanding of business processes and operational workflows, including how different functions work together.

• Analytical mindset: The ability to think critically and use logical reasoning to identify problems and evaluate solutions.

• Communication: Strong verbal, written, and visual communication skills to translate complex technical information for non-technical stakeholders.

• Problem-solving: The capacity to identify root causes and develop innovative, data-driven solutions.

• Attention to detail: A high degree of meticulousness to ensure accuracy in data and reports.

• Ability to translate complex data into clear, actionable insights.

• Experience in a fast-paced, data-driven environment.

What we offer:

• A chance to directly contribute to solving a pressing global problem.

• Being a part of an inspiring and passionate team located in Kenya, Germany, Nigeria, and Pakistan.

• A financial runway that ensures you have the security and resources you need to excel in your role.

• An open environment where feedback is welcomed promoting mutual growth.

• Rapid personal development & opportunity to take on responsibility and have impact.

• Insightful field visits to our partner schools to see your impact firsthand.

• High degree of flexibility with regard to working hours and vacations, and the option to work from home 2-3 days per week.

• A multicultural work setting.