IT Systems Administrator

Job Summary

Contract Type:

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Knowledge, experience and qualifications required

• Degree in Science/Engineering/Computer Science.
  
• Minimum of 3 years’ experience in a 24x7 service provider environment.
  
• Extensive programming background in any applicable language.
  
• ITIL intermediate.
  
• Microsoft , Linux Knowledge.
  

Technical/ Functional competencies:

• Familiarity with networked/distributed computing environment concepts; for example, ability to use the route command, administer routing and remote access service, and modify deployed group policies.
  
• Ability to write scripts in some administrative language (e.g., Perl, Python, VBScript, Windows PowerShell).
  
• Programming experience in any applicable language.
  
• Ability to deal tactfully with employees and contractors who provide a broad spectrum of services.
  
• Detail oriented and process focused.
  
• Self-motivated, self-starter who works well in a fast pace, growth orientated entrepreneurial environment.
  
• Strong organization, time management and prioritization skills.
  

Responsibilities

• Assists and ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities.
  
• Assists in developing new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
  
• Assists in performing troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  
• Establishes, maintains and manages users UNIX accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.
  
• Ensures high availability and acceptable levels of performance of mission critical host computer resources.
  
• Follows procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
  
• Follows procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
  
• Assists in developing and coordinating project directions and schedules to maximize benefits and minimize impacts on the customer organizations.
  
• Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
  
• Assists in developing tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.
  
• Manage and administer cloud environments.
  
• Perform period Disaster recovery drills, backup test.
  
• Administer active directory , SCCM , sharepoint, Defender for end points and Intune.
  
• Delegated Authority: As per the approved Delegated Authority Matrix.