Social Media & Communications Officer

Social Media & Communications Officer Location: Nairobi on-site (with travel to branches) Reports to: Managing Director Deadline: 29th September 2026 About Our Client Our client is a well-established training institution in Kenya, with multiple branches and an international placement programme connecting Kenyan professionals with employers abroad. The role You own how our client shows up publicly, day to day on social channels, and in the more formal communication that goes to partners, employers and the press. Roughly 60% hands-on social content and community management, 40% institutional communication. What you'll do Plan and produce content for Instagram, TikTok, Facebook, LinkedIn and YouTube, including shooting and editing short video at our client's branches. Grow the channels deliberately, not incidentally: test formats, read the numbers, do more of what works. Manage comments and DMs, answer or route enquiries from prospective students and candidates, and log every lead properly. Tell candidates' stories: successful placements, exam successes, and the different pathways people take to get there. Write announcements, newsletters, partner-facing updates and website copy. Support employer and institutional communication abroad alongside the Managing Director. Report monthly on reach, engagement and enquiries generated. What our client is really looking for A track record of building an audience. If you've grown and managed an Instagram or TikTok account past 25,000 followers, your own or on behalf of a brand, we want to talk to you. Tell us which account, where it stood when you took it on, and what you did to grow it. Also needed Strong written English Ability to produce and edit short-form video yourself (CapCut or equivalent) Solid photography skills Sound judgment handling public complaints and sensitive candidate information Educational background in Mass Media, Communication, Journalism, Fine Art or a related field Nice to have Proficiency in German Experience in education, recruitment or migration Paid social (Meta Ads) experience What our client offers Competitive salary based on experience, relevant language training, and the chance to shape the public voice of a growing institution working across multiple countries. Application Deadline Interested candidates should submit their CV to Our Website by latest 29th September 2026. For any inquiries, please contact us at +254 784 155 512. Gap Recruitment Services Limited does not charge candidates at any stage of the recruitment process. We are committed to equal opportunity hiring. Only shortlisted candidates will be contacted