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Relationship Manager, Institutional Banking

Relationship Manager, Institutional Banking

SBM BankNairobi, Kenya
30+ days ago
Job description

Job title : Relationship Manager, Institutional Banking

Job Location : Nairobi Deadline : April 08, 2025 Quick Recommended Links

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JOB PURPOSE

Business development role to offer bank products and custodial services to corporate and institutional clients, high net worth individuals and investment groups; whilst ensuring that the customers are retained profitably.

KEY RESPONSIBILITIES

Strategy - 30%

  • To implement strategies towards targeting institutional customers for the purpose of acquiring liabilities, assets and non-funded income lines et al,
  • To ensure adequate customer retention strategies are employed to attain growth from existing customers.
  • To implement strategies towards the growth of Custody in a bid to grow the banks NFI.

    • Business Development - 45%

  • To ensure efficient database relationship management for both prospective  and existing business,
  • To ensure implementation of the relationship management policy and procedures for institutional banking - financial institution clients.
  • Creating sustainable custodial services business pipeline and conversion into business covering corporate and institutional clients, HNIs and investment groups.
  • To review positions with existing institutions with an aim of cross selling and wallet sizing within the institutions.
  • Sector performance & analysis : Should maintain relevant reports and data of existing Institutions as well as keeping up to date on developments in the said institutions,
  • Constant research on the economic atmosphere with regards to the various sectors in the industry,
  • Maintain a good quality of assigned portfolio within stipulated non-performing Loans (NPL) and Portfolio at Risk (PAR) parameters,
  • Lead, motivate, and continuously develop a credible high performing team.

    • Compliance - 10%

  • Ensure compliance with both internal and external regulatory requirements,
  • Compliance with the Bank's policies, procedures, and regulatory requirements,
  • Working closely with risk and compliance units to ensure effective controls to mitigate business risks associated with institutional banking,
  • Developing and continuously reviewing business operational policies and procedures ensuring their compliance,
  • To ensure strict compliance with the various local laws, jurisdictions, bank risk standards and custodial services policy guide as regulated by RBA & CMA

    • Human Resource - 10%

  • Oversee management of assigned team,
  • Develop career growth and personal development plan for team members,
  • Assess the training needs analysis for team members to be incorporated into the overall departmental training plan

    • Others - 5%

  • Safeguard and promote the bank's image with the general public.

    • KEY RELATIONSHIPS

    Direct Reports to this Position

  • None

    • Knowledge : Skills and Experience required for this Role

  • Business graduate from an accredited University
  • At least 5years' experience in Corporate Banking is required.
  • Professional Qualifications CPA, ACCA, CFA, AKIB Added Advantage
  • Master's Degree Finance or a Business-Related Field Added Advantage

    • Competencies required for this Role

  • Dynamic, analytical, and self-driven individual with the ability to work under pressure.
  • A passion for performance, team player and achievement in a competitive and dynamic environment
  • Excellent selling, presentation, and negotiation skills.
  • Strong networking skills
  • Commercial awareness and customer focus
  • Ability to close deals and pitch customers on offerings in the Bank and Group
  • Emotional Intelligence; Dynamic, individual with the ability to work under pressure.
  • Excellent selling skills
  • Strong networking skills, for both internal and external networks
  • Relationship Management skills with excellent Human Relations skills, communication skills and interpersonal skills
  • A passion for performance, building team play, and achievement in a competitive and dynamic environment
  • Hardworking, strategically minded individual with excellent leadership, organizational, and planning skills
  • Commercial awareness and customer focus
  • Pleasant, honest outgoing, well groomed and self driven
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    Relationship Manager • Nairobi, Kenya