Field Operations Associate

About the Company

Our client is a pioneering health data innovation company transforming healthcare across Africa through real-world data (RWD) and real-world evidence (RWE). Based in Kenya, the company builds scalable, ethical, and sustainable health data systems that connect clinics, hospitals, and community programs to a unified ecosystem. Its mission is to empower healthcare providers, researchers, and policymakers with accurate and reliable data to support evidence-based decision-making. Beyond data infrastructure, the company also drives impact through medical conferences and community health initiatives focused on diabetes, cardiovascular diseases, and hypertension — turning data into actionable insights that improve lives.

About the Role

The Field Operations Associate will play a central role in managing and coordinating the company’s healthcare projects and events. This position requires a hands-on professional experienced in operational execution, stakeholder management, and team leadership within Kenya’s healthcare sector. The ideal candidate will ensure seamless delivery of medical data collection programs, community health camps, and professional medical conferences while maintaining compliance, efficiency, and high-quality standards across all operations.

Key Responsibilities

1. Operational Coordination

Oversee the planning and execution of medical data collection projects, health camps, and medical conferences.

Coordinate activities among internal teams, healthcare partners, and regulatory authorities.

Manage project schedules, budgets, and logistics to ensure efficient operations.

2. Team Management

Supervise and support field and administrative staff responsible for operational tasks

Monitor performance, ensure accountability, and drive team productivity

Provide clear instructions, mentorship, and regular performance feedback.

3. Stakeholder Communication

Maintain professional communication with clinic and hospital managers, doctors, and healthcare workers.

Build and sustain strong relationships with healthcare institutions, regulatory bodies, and other partners.

Represent the company in meetings with government officials and regulators with professionalism and diplomacy.

4. Strategic and Analytical Support

Collaborate with management to develop detailed business and operational plans.

Collect and analyze healthcare and regulatory data to support decision-making.

Prepare reports, insights, and updates for senior leadership.

5. Technology and Reporting

Use modern office and communication software (e.g., MS Office, Google Workspace, project management tools)

Maintain organized digital records and ensure efficient data management.

Required Qualifications and Skills

Bachelor’s degree in Healthcare Management, Public Health, Business Administration, or a related field.

2-3 years of proven experience in healthcare operations, project coordination, or event management in Kenya.

Strong project management, planning, and organizational abilities

Excellent communication skills with healthcare professionals and government stakeholders

Fluency in English and Swahili, both written and verbal.

Proficiency in Microsoft Office Suite, Google Workspace, and modern digital tools.

Experience preparing budgets, operational plans, and management reports.

Personal Attributes

Responsible, punctual, and reliable.

Proactive, solution-oriented, and able to work independently.

Demonstrates initiative and adaptability in dynamic environments.

Upholds high ethical and confidentiality standards.

Team-oriented with strong interpersonal and leadership skills.

Committed to professional growth and operational excellence.

Reports to : Country Director / Managing Director

Disclaimer : We do not charge candidates any application fee.