Mombasa Sales Team Leader

Job Description- Sales Team Leader Department : Sales Reports to : Regional Branch Manager Employment Type : Full-Time Job Summary The Sales Team Leader is responsible for recruiting, supervising and motivating a team of sales agents to meet and exceed customer acquisition and loan disbursement targets.

The role involves driving sales strategies, managing field activities, monitoring performance, and ensuring that high-quality leads convert into active borrowers.

• The ideal candidate must have strong leadership, sales expertise, and a deep understanding of the company’s loan products.

Key Responsibilities : Recruit, lead, mentor, and manage a team of sales agents to achieve individual and team targets.

Develop and implement sales plans to drive uptake of loan products Monitor team performance through daily check-ins, sales reports, and KPIs.

Conduct field visits to support the sales team and ensure high-quality client engagement.

Ensure the team adheres to compliance standards, including KYC, data privacy, and loan qualification criteria.

Support onboarding and training of new sales team members.

Analyse sales data and provide feedback for continuous improvement.

Resolve client and team issues quickly and professionally.

Report regularly to senior management on progress, challenges, and new opportunities.

Qualifications & Experience Bachelor’s degree / Diploma in Marketing, Business, Finance, or a related field.

2–4 years sales experience in financial services or microfinance.

At least 1 year of team leadership or supervisory experience Skills & Competencies : Strong leadership and team-building skills.

Excellent communication, negotiation, and interpersonal skills.

Target-driven with a passion for sales and customer satisfaction.

Ability to train, motivate, and monitor a performance-based team.

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