Call Center Supervisor at Vaal Real Estate

Job Description

Find Your property with Vaal – Kenya’s # 1 Real estate service provider. Get affordable homes, apartments, and offices space for sale today in Kenya

Call Center Supervisor

QUALIFICATIONS

• Bachelor’s degree in business, Communications, or a related field is preferred.
• 3+ years of experience in call center, customer success, client relations, or sales.
• Strong organizational and multitasking skills with high attention to detail.
• Excellent communication and stakeholder management abilities.
• A self-motivated and proactive mindset with strong problem-solving skills.
• Ability to handle confidential information with professionalism and discretion.
• Proficient in call center software, CRM systems, and performance metrics.
• A proactive, customer-first mindset with a passion for real estate.