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Account Executive 1

Adaptis AfricaNairobi, Kenya

30+ days ago

Job description

Job title : Account Executive 1

Job Location : Nairobi Deadline : April 30, 2025 Quick Recommended Links

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Client Relationship Management :

Serve as a key point of contact for assigned clients, ensuring prompt responses to inquiries.

Maintain strong, positive relationships with clients to understand their needs and objectives.

Assist in gathering client briefs and ensuring clear communication between clients and internal teams.

Address client concerns and work towards solutions in collaboration with senior team members.

Campaign Coordination & Execution :

Support the planning, execution, and monitoring of advertising and marketing campaigns.

Work closely with creative, media, and production teams to ensure timely delivery of client projects.

Track the progress of campaigns and ensure all deliverables meet client expectations.

Prepare internal and client-facing timelines, ensuring efficient project management.

Ensure that all campaigns are aligned with the client's brand and marketing objectives.

Market & Competitor Research :

Conduct research on market trends, competitor activities, and industry insights to inform campaign strategies.

Provide insights to the Client Service Executive and creative teams to enhance campaign effectiveness.

Monitor industry best practices to recommend innovative advertising solutions for clients.

Reporting & Performance Analysis :

Assist in tracking and compiling reports on campaign performance using relevant analytics tools.

Generate post-campaign reports and provide recommendations for optimization.

Monitor key performance indicators (KPIs) and share insights with the Client Service Executive.

Proposal & Presentation Support :

Support in preparing pitch decks, proposals, and presentations for new and existing clients.

Assist in developing creative briefs and strategy documents for internal and client use.

Ensure all presentations and proposals align with client expectations and brand positioning.

Administrative & Documentation Support :

Maintain up-to-date records of client interactions, briefs, approvals, and campaign changes.

Organize and manage files, ensuring easy access to client materials and project documents.

Ensure all client deliverables are accurately documented and communicated to internal teams.

Cross-Team Collaboration :

Work closely with creative, digital, media, and production teams to align client requirements.

Facilitate smooth workflow processes and resolve any bottlenecks in project execution.

Ensure all relevant stakeholders are informed about project updates and timelines.

Budget & Financial Tracking :

Assist in tracking client budgets and project costs, ensuring adherence to financial plans.

Monitor invoicing, payments, and financial records related to assigned client projects.

Work with the finance team to ensure timely billing and reconciliation of client accounts.

Industry Networking & Professional Development :

Stay updated on industry trends, media landscapes, and emerging advertising technologies.

Represent the agency at industry events, workshops, and networking sessions.

Continuously develop professional skills through training and mentorship programs.

Cross-Functional Collaboration

Collaborate with teams across other Business Units and contribute to projects, initiatives, or tasks that require cross-functional expertise.

Participate in and deliver on projects or tasks assigned from other Business Units.

Requirements

Technical and Functional Skills :

Understanding of advertising, media planning, and marketing strategies.

Basic knowledge of project management tools (e.g., Trello, Asana, Monday.com).

Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and Google Workspace.

Familiarity with digital marketing platforms such as Google Ads, Facebook Ads Manager, and email marketing tools.

Ability to analyze and interpret campaign performance data.

Strong communication and interpersonal skills to manage client relationships.

Excellent organizational and multitasking abilities.

Attention to detail and accuracy in documentation and reporting.

Problem-solving skills to address campaign challenges effectively.

Strong time management skills to handle multiple projects and deadlines.

Academic Qualifications

Bachelor's degree in Marketing, Advertising, Business Administration, Communications, or a related field.

Relevant Experience :

1-2 years of experience in client service, account management, or a related role in an advertising or marketing agency.

Experience working with advertising campaigns across digital, print, and traditional media is a plus.

Exposure to project coordination and campaign execution processes.

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Executive • Nairobi, Kenya