SENIOR HUMAN RESOURCE-OPERATIONS

JOB TITLE : SENIOR HUMAN RESOURCE-OPERATIONS

About This Job :

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, we are looking for a competent , skilled, and experienced Senior Human Resource-Operations to work in Nairobi, Kenya

Job Summary

To offer leadership, oversee the day-to-day management of HR Operations team and to enhance transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees.

DUTIES & RESPONSIBILITIES :

• Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
• Provides day-to-day operational and functional oversight of the collaborative efforts of all departments and processes related to people, including recruitment, selection, development, induction, and performance management of all staff.
• Partner with executive-level management on leadership requisitions and assist them in determining and fulfilling their current and future talent needs.
• Provide an efficient and high-touch experience for every applicant from application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, salary recommendations and closing of applicants.
• Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
• Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
• Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
• Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
• Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
• Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
• Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
• Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.

KNOWLEDGE, SKILLS, AND EXPERIENCE :

Interested and qualified applicants should submit their applications through the link below.

Note :

Only shortlisted applicants will be contacted.