CONTEXT
Logistics at MSF aims at providing a safe, functional, and effective environment of care for our patients, the populations we assist and our teams through a pragmatic and solution-oriented approach. MSF operations are very diverse and constantly evolving, requiring Logs to continuously adapt to provide appropriate solutions.
The Logistics Department’s mission is twofold. First, it provides the frame of action for Logs in our projects to ensure quality and continuity of Log action. Second, it provides access to support (both in technical and intervention families), knowledge, and learning and development opportunities for project’s Logs to carry out their assignment.
For these purposes, the Logistics department at MSF Operational Centre Brussels (OCB) is composed of 3 main units :
- The Logistics Support Unit (LSU) provides direct support to Logs in Operations in intervention and technical families and identifies needs to be tackled by other Log entities
- The Workforce Unit (WFU) ensures that the Log workforce is available and prepared to contribute to operational ambitions
- The Knowledge Management Unit (KMU) aims at improving access to information, knowledge, and the variety of support means for Logs in the countries of operations
As the Regional Energy Referent for East and Southern Africa , you help in the implementation of the energy mandate, ensuring people’s safety, equipment protection, and electrical service continuity. You will implement or improve practices for effective and efficient design, installation, management, and energy settings in the East Africa region (Ethiopia, Sudan, South Sudan, Kenya) and Southern Africa region (Zimbabwe, Mozambique, South Africa).
1] Available upon request or if you have an MSF email address.
RESPONSIBILITIES
Serve as the primary point of contact for technical support requests and answers questions coming from the Logistics Coordinators and Log Cells in their geographic area, if needed, with support from the Energy, HVAC & Cold Chain Team Leader, and the Energy SpecialistContribute to the Energy, HVAC & Cold Chain Team Leader, and the Log Cells by giving feedback on the functional status of the Energy conditions in projectsAssist and advise on setting up energy settings for starting or running missions regarding technical needs, human resources, training, and external contractors according to the MSF frameworkProvide strategic and first-line technical support for missions / projects where local expertise is unavailable; s / he helps the projects design and maintain energy equipment installed in the supported countries in the East and Southern Africa regionsIdentify, define, and propose solutions and strategies to the missions and cells that reduce the environmental footprint of the electrical installations.Market Assessment of local / regional Distributors / Suppliers, including after-sales servicesHarmonization of Energy support in the regionAnalyse recurrent issues thoroughlyProvide specialized 2nd line support in the Energy domain in the region and contribute to the reflection on the impact of this 2nd line support on the 3rd line developments :
Support the Log project Team in evaluating regional external suppliers, maintenance contracts, regional purchases, and outsourced Energy services and equipmentSupport the Log project Team in solving interdisciplinary technical problems affecting the optimal functionality of the Energy equipment regarding electrical or water supply, infrastructural concerns, and infection control matters, among othersContribute to ensuring that each / most of the 2nd-line support impacts the 3rd-line developments and has proper capitalizationEnsure Energy Managers working in the region have the necessary technical support and guidanceProvide support to the Energy, HVAC, & Cold Chain Team Leader in 3rd line support tools development, such as :
Reinforce capacities by organizing Energy technical training adapted to the region where you define content and methodologyGuidelines for designing and maintaining complex Energy settings (i.e., solar systems or synchronized generators)Follow-up and supervise outsourced projects and developments in the region, maintaining a database of external contractors and providers, giving advice on contracts between the missions under their responsibility and 3rd parties in energy matters.Job descriptions of Mission Energy Referents, Managers and Specialists, and Energy Technicians in the regionRegional market assessment of Energy equipmentBuild a network to support the Log Community in the Energy domain in the RegionExceptionally provide specialized 1st line support in the Energy domain, in particular cases when no other solution is possible :
Support the Log project Team on the design, installation, use, maintenance, and commissioning of the energy settings (hospitals and health centers, bases and residences)Support the Log project Team in designing, organizing, coordinating, and following up on implementing or rehabilitating complex and large Energy settingsSupport the Log project Team in the functional evaluation of energy setups and propose new solutionsSupport the projects in increasing the abilities and capacities of the project team in the energy domainImprove and implement in the projects the MSF basics, protocols, tools, and techniques related to Energy solutions (design, installation, and maintenance)Analyze the needs for maintenance in the different projects and recommend the ideal HR setup.Follow up and ensure the reporting on the progress of the Energy activities following adequate lines of communicationStudy local regulations that impact the use and safety of Energy equipmentFacilitate clarifying roles and responsibilities between technical families and users for appropriate management of Energy equipment in the countries of interventionEvaluate in the projects the possibilities and advantages of collaboration with the other technical families : HVAC, Construction, Motorized Fleet, Telecom, Environmental Health (WatSan), Biomed, Health Facilities ManagementREQUIREMENTS
Education & Experience
Engineering background or certified studies / training in energyMinimum 5 years of experience in energy technical rolesMinimum 1 year of experience with MSF, or another INGO, in countries of interventionMinimum 1 year experience as team managerTraining experience in technical maintenance is an assetRelevant work experience in health structures is an assetRelevant work experience in the East & Southern Africa region is an assetCompetencies
Coaching and training skillsGood teamwork and cooperation capacityGood communication skills, active listener, communicates clearly and effectively, sense of diplomacyAbility to adapt to changing circumstances and contextsStrong intercultural awareness and adaptabilityResult, quality & service orientedGood analytical skillsProactive and willing to propose innovative ideas and solutions rapidlyAbility to set priorities and organize their work.Willing to take measured risks and responsibility about choices and decisionsAbility to work in a stressful environmentLanguages
Proficiency in both oral and written English is mandatoryGood Knowledge of Portuguese, French, Arabic, or Swahili is an assetCONDITIONS
Expected starting date : March 2025