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Relationship Manager, Institutional Banking

Relationship Manager, Institutional Banking

United Bank for Africa KenyaNairobi, Kenya
30+ days ago
Job description

Job title : Relationship Manager, Institutional Banking

Job Location : Nairobi Deadline : April 30, 2025 Quick Recommended Links

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JOB OBJECTIVE(S)

  • Develop business prospects across target markets, specifically NGOs, SACCOs, and other institutional clients.
  • Manage and grow existing relationships with NGOs, SACCOs, and other financial institutions, ensuring continuous income generation and strong business partnerships.

    • JOB DESCRIPTION

    Role and Responsibilities

  • Conduct political, economic, social, and technological analysis to identify emerging opportunities and risks within the NGO and SACCO segments.
  • Develop business prospects across target markets, focusing on NGOs, SACCOs, and institutional clients.
  • Develop and refine marketable products tailored to NGOs and SACCOs to enhance competitiveness and market positioning.
  • Initiate business proposals and proactively pitch solutions to prospective and existing NGO and SACCO clients.
  • Identify, prioritize, and manage banking relationships with targeted NGOs and SACCOs to drive growth and expansion.
  • Appraise funding requests, credit lines, and FX requirements from NGOs and SACCOs, recommending appropriate solutions.
  • Assess risk assets related to NGO and SACCO partnerships and recommend mitigation strategies.
  • Identify opportunities for additional revenue generation by establishing and nurturing strategic partnerships.
  • Expand the customer base by marketing tailored banking products and services to NGOs and SACCOs.
  • Review the financial performance of NGO and SACCO clients and recommend credit facilities to support their operations.
  • Liaise with clients' financial managers to ensure smooth banking operations and provide advisory services.
  • Conduct regular client visits and document engagement activities through call memos.
  • Ensure customer satisfaction through prompt resolution of issues and continuous engagement to foster repeat business.
  • Provide insights on new market opportunities and contacts relevant to NGOs and SACCOs.
  • Manage client relationships, develop account plans, and deliver customized financial solutions

    • EXPECTED OUTCOMES JOB REQUIREMENTS

  • Achievement of sales targets within the NGO and SACCO segments.
  • Competitive positioning within the industry through strategic partnerships.
  • Growth in the number of new alliances and relationships with NGOs and SACCOs.
  • Quality of risk asset appraisals and fundingsolutions provided.
  • Increase in business volume and financial performance from NGO and SACCO partnerships.

    • EDUCATION REQUIREMENTS

  • Minimum educational level B.sc in any relevant area of discipline
  • Higher degrees / Masters / Professional certifications would be an advantage

    • EXPERIENCE

  • Minimum requisite experience 5 years' relevant experience
  • Have banking operations, trade finance and correspondent bank experience
  • Demonstrated experience in managing NGO and SACCO clients.

    • COMPETENCIES

    Knowledge :

  • Deep understanding of the NGO and SACCO sectors and their financial needs.
  • Strong knowledge of financial services, credit appraisal, and trade finance.
  • Familiarity with financial regulations affecting NGOs and SACCOs.
  • Market intelligence in institutional banking.

    • Key Skills :

  • Excellent analytical skills, and be able to process problems and reach conclusions quickly
  • Excellent numerical skills
  • Good communication skills
  • Strong networking skills
  • Achieving targets within tight deadlines
  • Leadership skills
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    Relationship Manager • Nairobi, Kenya