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Technical Administrator

Technical Administrator

JLLNairobi, Kenya
30+ days ago
Job description

Job title : Technical Administrator

Job Location : Nairobi Deadline : April 30, 2025 Quick Recommended Links

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Work Order Management :

  • Monitor and track the execution of Reactive and PPM Work Orders to ensure timely completion.
  • Follow up with technicians, vendors, and service providers to ensure assigned work is progressing as planned.
  • Address and escalate any delays, bottlenecks, or non-compliance issues in work order execution.

    • CMMS System Management :

  • Ensure all job cards are accurately tracked, documented, and uploaded into the CMMS.
  • Maintain up-to-date and accurate records of completed and pending work orders.
  • Generate and analyze reports from CMMS to track work completion rates and performance trends.

    • Coordination & Communication :

  • Act as a liaison between the technical team, contractors, and management for work order follow-ups.
  • Provide regular status updates on maintenance tasks, job progress, and any outstanding issues.
  • Ensure proper documentation and compliance with company maintenance standards and policies.

    • Compliance & Reporting :

  • Verify that all work orders are completed per required service levels and technical standards.
  • Assist in audits and ensure maintenance records are available for compliance checks.
  • Identify areas for process improvement in work order tracking and reporting.

    • Qualifications & Skills :

  • Education : Diploma or Bachelor's degree in Engineering, Facility Management, Business Administration, or a related field.
  • Experience : 2+ years of experience in technical administration, facilities management, or work order tracking.
  • Technical Knowledge : Familiarity with CMMS or similar work order management systems is an advantage.
  • IT Skills : Proficiency in Microsoft Office (Excel, Word, Outlook) and work order management software.
  • Communication : Strong verbal and written communication skills for effective coordination.
  • Organizational Skills : Ability to prioritize tasks, manage deadlines, and work in a fast-paced environment.
  • Problem-Solving : Proactive approach to resolving delays and maintenance-related issues.
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    Administrator • Nairobi, Kenya