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Sales Manager – Outsourced Sales Team at CDL Human Resource

Sales Manager – Outsourced Sales Team at CDL Human Resource

JobWebKenyaKenya
30+ days ago
Job description

Job Description

CDL was founded in early by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

Sales Manager – Outsourced Sales Team

  • The Sales Manager – Outsourced Sales Team is responsible for leading and managing a team of outsourced sales representatives tachieve revenue targets and drive business growth. This role involves strategic planning, sales performance analysis, and optimizing Salesforce management tenhance sales effectiveness. The Sales Manager will oversee recruitment, training, and performance monitoring of the sales team, ensuring alignment with client objectives and business goals.

Key Responsibilities :

Sales Strategy & Planning :

  • Develop and implement effective sales strategies tachieve revenue targets and increase market share.
  • Identify sales opportunities and market trends tdrive business growth.
  • Align sales strategies with client expectations and organizational objectives.

    • Team Management & Leadership :

  • Lead, train, and supervise a team of outsourced sales representatives tmaintain a high-performance sales culture.
  • Set clear performance targets and ensure timely achievement of sales goals.
  • Develop incentive plans tmotivate the team and drive target attainment.

    • Salesforce Management & Data Analysis :

  • Manage and optimize Salesforce CRM for accurate lead tracking, data analysis, and performance reporting.
  • Utilize Salesforce data tprovide actionable insights and drive data-driven decision-making.
  • Conduct regular data analysis tidentify areas for process improvement and sales growth.

    • Client Relationship Management :

  • Serve as the main point of contact for clients, ensuring client satisfaction and alignment with sales objectives.
  • Address client concerns and resolve escalations promptly tmaintain strong business relationships.

    • Reporting & Performance Analysis :

  • Monitor sales performance metrics and generate regular reports for senior management.
  • Provide insights on team performance, sales forecasts, and market trends.
  • Present sales reports tclients and internal stakeholders, highlighting key achievements and areas for improvement.

    • Requirements

    Qualifications and Experience :

  • Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
  • 7-10 years of sales experience, with a minimum of 3 years in a managerial role overseeing sales teams.
  • Proven experience in a Sales Outsourcing environment, managing external sales teams and aligning client expectations.
  • Demonstrated expertise in Salesforce management, including data analysis, reporting, and CRM optimization.
  • Strong analytical and strategic thinking skills with a focus on data-driven sales strategies.
  • Excellent leadership, negotiation, and communication skills.
  • Proficiency in MS Office Suite and CRM software (preferably Salesforce).
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    Sales Manager • Kenya