The Offer
- Work in a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Join a well known brand within Real Estate
The Job
Our client is looking for a reliable and experienced Virtual Assistant with a background in property management to support day-to-day operations. The ideal candidate will handle incoming phone calls, manage AppFolio tasks, post listings on Facebook Marketplace, assist with WhatsApp group communication, and make light updates to our Wix-built website. This is a critical support role for a fast-paced property management business.
Key Responsibilities
Phone Support :
Answer incoming calls from tenants, prospects, vendors, and partners.Respond to inquiries and take detailed messages or route calls accordingly.Provide basic information about available units or maintenance processes.AppFolio Management :
Update listings, tenant records, and payment information.Assist with maintenance requests and communication through AppFolio.Send notices or documents as needed.Facebook Marketplace :
Create and manage property listings with accurate descriptions and appealing visuals.Respond promptly to inquiries and schedule viewings or calls.WhatsApp Communication :
Monitor and reply to messages in WhatsApp group(s) for tenants or team members.Forward important updates or announcements as directed.Website Updates (Wix) :
Make basic edits and updates to the company website as needed (e.g., add / remove listings, update contact info).Ensure content is current and professionally presented.The Profile
Qualifications
Proven experience in property management or real estate support .Familiarity with AppFolio (must be comfortable navigating the platform).Strong communication and customer service skills (especially over the phone).Knowledge of Facebook Marketplace posting and moderation .Proficient in WhatsApp and basic tech tools.Experience updating websites via Wix or similar drag-and-drop platforms.The Employer
Our client is a platform where you can hire a talented and skilled virtual assistant. You can easily hire a virtual assistant with knowledge of e-commerce.
